PT. Infomedia Nusantara (Infomedia) is a subsidiary company of PT. Telekomunikasi Indonesia Tbk. (TELKOM), the largest telecommunication provider in Indonesia with business portfolios: TIMES (Telecommunication, Information, Media, Edutainment, Services).Discover
We offer a comprehensive end to end business solution across various industrial segment
Infomedia focusing its business in handling portfolio of Information Services to complete Telkom portfolio TIMES (Telecommunication, Information, Media & Edutaintment Services) by providing services of:
We provide multichannel CRM that support our client’s business in every stage of their customer lifecycle. The Solution will be handling and managing company relations with current and future customers across company business process and customer lifecycle with the implementation of multichannel service delivery; from walk-in center and call center into digital contact center through: social media, web, mobile apps, e-mail, chat, etc.
Not only we support all aspects of interaction that a company has with its customers, but also we deliver the analytical data report from the daily interaction process.
A total solution for IT services that is easy to customize in accordance with clients network requirements & complexity of IT applications. We provide orchestration of Facility, People, Process, and Tools in order to assist company to be more flexible by transforming the initial, fixed cost of information technology investment into variable one.